Cisco music on hold. This feature includes the following actions: • End user hold &bu...

Cisco music on hold. This feature includes the following actions: • End user hold • Network hold, which includes transfer hold, conference hold, and park hold Music On Hold configuration comprises configuration of Music On Hold audio sources and Music On Hold servers . Activate this service on a Cisco Unified Communications Manager server as coresident with call processing. Configuration To add a custom Music On Hold audio source, the source file must be in PCM/WAV format. To let callers hear music, assign MoH resources to the Ingress Voice Gateway. Music on Hold with Mobile Agent You can use Music on Hold (MoH) for mobile agents just as you do for traditional agents. This feature is tested on Cisco The integrated Music On Hold feature provides the ability to place on-net and off-net users on hold with music streamed from a streaming source. The integrated MoH feature allows users to place on-net and off-net callers on hold with music streamed from a streaming resource that is available to any device May 13, 2025 · Learn how to add hold music to your Cisco phone system. Mar 28, 2013 · Introduction This document covers the procedure to Configure the Custom media files for Music On Hold feature in Cisco Unified Communications Manager (CUCM). Step-by-step setup guide plus tips for using custom audio to enhance caller experience. This feature provides music (or advertising) to callers when their call is placed on hold, transferred, parked, or added to an ad-hoc conference. tkpl pkuqg kkaz zvukxo bxezae gpas piqqt oqlrmy wring abqn